Privacy Policy

1. Introduction

At MY FÜZZ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us, in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

Personal details (name, email, phone number, billing and shipping address) when you place an order.
Payment information (processed securely by third-party providers, we do not store card details).
Account information if you register on our website.
Technical data such as IP address, browser type, and cookies for website functionality and analytics.

3. How We Use Your Data

To process and deliver your orders.
To communicate with you regarding purchases, returns, or customer service.
To send optional marketing communications (only with your consent).
To improve our website, products, and user experience.

4. Legal Basis for Processing

We process your data based on:

Contract – to fulfill your purchase.
Legal obligation – for tax and accounting requirements.
Consent – for marketing communications.
Legitimate interest – to improve services and prevent fraud.

5. Data Sharing

We do not sell your personal data. We only share it with:

Delivery and courier companies to ship your orders.
Payment service providers to securely process transactions.
IT and hosting providers to maintain website functionality.

6. International Transfers

If your data is transferred outside the EU/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.

7. Data Retention

We keep your personal data only as long as necessary:

Order information – for 5–10 years (legal/accounting obligations).
Marketing data – until you withdraw consent.
Customer accounts – until you request deletion.

8. Your Rights (under GDPR)

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing of your data.
Request data portability (transfer of your data to another provider).
Withdraw consent for marketing at any time.
Lodge a complaint with your local Data Protection Authority.

9. Security

We use technical and organizational measures to protect your data against loss, misuse, and unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security of data transmission.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page, and significant changes will be notified via email (if applicable).

11. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

Email: info@myfuzz.com

Address:

Company Number: